Return / Exchange Policy
[vc_row css=”.vc_custom_1593609228558{margin-top: 50px !important;}”][vc_column][vc_column_text]Alsouk Online Store gives 7 Days Return / Exchange Warrenty to our Customers and we believe that Honesty is the Best Policy.
- Alsouk will only accept Return or Exchange Claims on the following 2 Conditions.
- Any Defected Product Delivered to Customer.
- Any wrong product delivered to customer.
In such cases claim should be sent through email within 7 Days of the delivery of Product.
- Alsouk will not Refund any Food Product, Clothing Stiched Product, Perfumes, Footwear or any products which packing or seal is broke.
- Opening of Any Alsouk Product is not allowed until payment given to our rider.
- In case of Alsouk’s Unstiched products if Customer’s Mind Changed then customer will be charged 10% deduction along with Delivery Charges Deduction remaining amount will be available to purchase any other product from our online store.
- In Case of Replacement or Return the product should not be used, damaged or seal / packing broken.
- For Return / Exchange Claim Products Parcel, Original Packing, Manufacturing Container, Manufacture Manual, Warranty Card, and all other accessories delivered with the product should be in their same, New, Unused Condition.
- Any Special Offer or promotion product will not be accepted for Return / Exchange Claim.
- Cash will not be given against any Return / Exchange however any other product can be purchased through our online store.
- Any product given as a gift will not be eligible for Return/Exchange. (e.g. Buy one Get One Offer)
Refund amount will not be adjusted with any other customer.[/vc_column_text][/vc_column][/vc_row]
